Frequently Asked Questions when renting a car in Bulgaria

If you need additional information or cannot find the answer to your question here, contact us via our Contact page or at +359 895 351 360.

How to contact us?

No, after you receive an e-mail confirming your reservation, we guarantee the delivery of the selected car without requiring advance payment.

No, with us you can make a reservation through site form or by phone without the need to have a credit card.

Yes. If you want to change or cancel your car reservation after you have made it, please use the form to change a reservation from the menu on our website or call +359 89 5 351 360.

You can rent a car from the address you specify, our office or from Sofia Airport, Varna or Burgas.

The price includes toll – vignette for the territory of the country, civil liability insurance, round-the-clock telephone support, car replacement in case of an accident.

The car deposit is from € 50 to € 200 for different makes and models of cars and is payable at the time of rental.

TS Rent A Car accepts cash / BGN, €, $ /, American Express, Mastercard and Visa.

Car rental and deposit are paid at the time of rental, cash, credit or debit card.

When booking, the price of all services you have booked for the rental period you have specified (rental services, additional services, equipment, fees) is fixed

We offer cars with unlimited mileage when renting for more than 4 days, less than 4 days, the limit is 150 km per day.

Yes it is possible. In this case an additional service is issued for travel abroad for a fee.

In case of violation of the traffic rules an additional fee is charged. The fee is specified in the lease agreement.

Inspect it and make sure it is in good condition. If you find any damage that is not mentioned in the contract, notify the employee of TS Rent A Car so that he can put the appropriate mark in it.
Check for additional equipment (if included in the contract). Additional equipment (GPS, child seat, winter tires, bicycle chains, ski brackets, etc.).
Find out the type of fuel.
Make sure you have the telephone number of the TS Rent A Car information service

We accept all types of currencies. You can choose the currency in which the payment will be made. When you pay the rent, inform the TS Rent A Car employee in what currency you want to pay.

Usually the standard reservation includes liability insurance. Sometimes additional insurance coverage can be included in case of theft or accident with deduction, ie. with the limit of liability of the tenant.